Refund Policy
Some individual suppliers under the MangoFusion umbrella have terms and conditions
including refund policies linked to their product pages within the website. In the
absence of any specific published policy for an experience all suppliers default
to MangoFusion's default policy published here.
MangoFusion and/or the activity supplier cannot provide a refund or guarantee exchange.
Please note the following:
Cancellation by you...
MangoFusion and/or the activity supplier cannot refund or guarantee exchange should
you fail to attend at an agreed date, time and place or if you fail to attend a
re-scheduled date and time. If you are unable to attend an activity on the confirmed
date and time you selected you should immediately contact the activity supplier
who will do their best to reschedule the activity. You will not be entitled for
an exchange for changes of mind or cancellation for personal reasons.
Lack of availability and cancellation by activity supplier...
All activities are offered by activity suppliers based on available dates published
by individual activity suppliers. MangoFusion does not guarantee the availability
of any of the activities advertised on the website. In the event that an activity
becomes unavailable on an advertised date or the activity needs to be cancelled
for any reason apart from weather, you will be re-booked at no cost to you. All
reasonable steps will be taken to accommodate you on an alternative date for that
activity or an alternative date for a similar activity.
Bad weather...
Many of the activities are weather dependent. You will have the activity supplier's
details so you can check if services are affected by bad weather on the day or ahead
of your booking. If bad weather affects a booking it will be re-booked at no cost
to you. All reasonable steps will be taken to accommodate you on an alternative
date.